76db Privacy Policy — Your Information Is Protected

76db ("we", "us", or "the platform") operates a safe and reliable online entertainment service for users in Bangladesh. When you use the 76db website, create an account, make a deposit or withdrawal, or use any of our services, we naturally collect certain personal information. This privacy policy informs you with full transparency about what information we collect, why we collect it, how we use it, and how securely it is kept.

This policy applies to all services offered by 76db. By using the platform, you agree to the terms of this policy. Our Terms & Conditions and Responsible Gaming Guidelines are also linked to this policy. If you disagree with anything, please contact us.

During the normal process of registration and service delivery at 76db, the following types of information may be collected:

a) Identity Information

• Full name and date of birth (for age verification — only those aged 21 or above may register).
• Email address and mobile number.
• Username and encrypted password.

b) Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing only).
• Bank account details — if a bank transfer method is used.
• Deposit and withdrawal amounts and transaction history.

c) Technical Information

• IP address, browser type and version.
• Device type (mobile or desktop) and operating system.
• Session data: login time, duration on site, and pages visited.
• Data obtained from cookies and similar tracking technologies.

d) Gaming Activity Information

• Play history, bet amounts, and results.
• Bonus and promotion usage information.
• VIP level and points details.

We collect and use your information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To accept deposits, process withdrawals, run games, and distribute bonuses. The minimum deposit at 76db is ৳200 and the minimum withdrawal is ৳800.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Age Verification: To enforce the requirement that only users aged 21 or above may use the platform.
• Customer Support: To resolve your questions and issues via 24/7 live chat and email.
• Responsible Gaming: To monitor excessive play tendencies and take protective measures.
• Legal Compliance: To comply with applicable laws and regulations.

We never sell your information to advertisers, third parties, or external organizations.

To protect your information on the 76db platform, we have implemented industry-standard technical and organizational measures:

Encryption Technology

All data transmissions are secured through SSL (Secure Socket Layer) encryption. The "https" and padlock icon in your browser's address bar are proof of this protection.

Password Security

Your password is never stored in plain text — it is kept encrypted using a strong hashing algorithm. Our staff cannot view your password either.

Access Control

Only authorized staff may access your information, and only as needed. Every access is audited and logged.

Regular Security Reviews

Our systems undergo regular security testing. Any potential vulnerability identified is resolved promptly.

We never sell your personal information. However, in the limited circumstances below, certain information may be shared with trusted third parties:

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the minimum information required to process transactions. These organizations are governed by their own privacy policies.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and others receive only the session data required to deliver gaming services — no financial or identity information.
• Legal Authorities: If a valid court order or law enforcement demand is received, information may be provided in compliance with applicable law.
• Fraud Prevention Services: Technical data may be sent to specialized security services to ensure account safety.

In every case, only the minimum necessary information is shared. We ensure the same standard of data protection from our partners.

The 76db website uses cookies to function properly and to improve your experience. Cookies are small text files stored in your browser.

Essential Cookies

These are necessary for the platform's core functionality — such as maintaining login sessions, remembering language preferences, and verifying security. Disabling these cookies may prevent the site from working properly.

Performance Cookies

These collect site usage statistics to help us improve our services. This information is aggregated and anonymous.

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, this may limit some features of the site.

76db retains your information only for as long as it is necessary:

• Active Accounts: All relevant information is retained for the entire duration the account remains active.
• Closed Accounts: After an account is closed, financial transaction records may be retained for a set period to meet legal obligations.
• Log Data: Technical logs are generally kept for a limited period, after which they are automatically deleted.
• Disputed Data: If any legal dispute is ongoing, related information will be retained until it is resolved.

Once the need for retaining information has passed, we securely delete it or permanently anonymize it.

As a user of the 76db platform, you have the following rights over your own personal information:

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide a summary of your data.

Right to Rectification

If any of your information is incorrect or outdated, let us know and we will update it. You can also change much of your information yourself through your account settings.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

To exercise these rights, email us at [email protected] or contact us via live chat.

76db is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

If parents or guardians believe their child is using this platform, please contact us right away.

76db is committed to the well-being of its users. We use your gaming activity data to identify signs of excessive play or risky behavior. This information is used to:

• Make your experience safer.
• Allow our support team to reach out to you if needed.
• Enable self-exclusion or limit-setting features.

You can learn more on our Responsible Gaming page.

76db reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Attempt to notify registered users by email.
• A notification may be shown after login.

Continued use of the platform after a change will be taken as your acceptance of the updated policy. We therefore encourage you to review this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact us. We offer support in Bengali and English, 24/7:

• Email: [email protected]
• Live Chat: Talk to us directly from any page on the site — day or night, any time.

Our privacy team typically reviews each request promptly and takes the necessary action.